Terms and Conditions
Version 2025.05.14
These terms and conditions (the "Terms and Conditions") govern the use of guidelines.site (the "Platform"). This Platform is owned and operated by The Guidelines Company ("Guidelines"). This Platform is an online design tool that allows users ("Creators") to create and publish brand guidelines ("Sites".)
By using this Platform, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
These Terms and Conditions contain a dispute resolution clause that impacts your rights about how to resolve disputes.
Please read it carefully.
Intellectual Property
All content published and made available on our Platform is the property of Guidelines and the Platform's Creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Platform.
Acceptable Use
As a user of our Platform, you agree to use our Platform legally, not to use our Platform for illegal purposes, and not to:
Harass or mistreat other users of our Platform;
Violate the rights of other users of our Platform;
Violate the intellectual property rights of Guidelines, Creators or any third party to the Platform;
Act in any way that could be considered fraudulent; or
Post any material that may be deemed inappropriate or offensive.
If we believe you are using our Platform illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Platform. We also reserve the right to take any legal steps necessary to prevent you from accessing our Platform.
Creator Content
Creators may publish any designs, documents, images, videos, or other content on our Platform that they have permission from the copyright owner to publish.
By posting publicly on our Platform, you agree not to act illegally or violate these Terms and Conditions.
Accounts
When you create an account on our Platform, you agree to the following:
You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
You are solely responsible for the security and privacy of the accounts for organizations you create on the platform.
All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using our Platform illegally or if you violate these Terms and Conditions.
Sale of Services
These Terms and Conditions govern the sale of services available on our Platform.
The following services are available on our Platform:
Brand guidelines design software; and
Hosting and domain services for websites published on the Platform.
The services will be paid for in full, monthly in advance, when the services are ordered.
These Terms and Conditions apply to all the services that are displayed on our Platform at the time you access it. All information, descriptions, or images that we provide about our services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all services we provide. You agree to purchase services from our Platform at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
User Goods and Services
We do not assume any responsibility for any goods and services sold by Creators on our Platform. We cannot guarantee the quality or accuracy of any goods and services sold by users on our Platform. However, if we are made aware that a user is violating these Terms and Conditions, we reserve the right to suspend or prohibit the user from selling goods and services on our Platform.
Subscriptions
Your subscription automatically renews and you will be automatically billed until we receive notification that you want to cancel the subscription.
To cancel your subscription, please manage these under the 'Plan' menu in the Platform, or contact us.
Free Version
We offer the following free version of our services with limited features.
Payments
We accept the following payment methods for paid plans on our Platform:
Credit Card; and
Bank Payments via Invoice
When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.
Consumer Protection Law
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Where the Australian Consumer Law, Schedule 2 of the Competition and Consumer Act 2010, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Links to Other Websites
Our Platform contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or service linked to on our Platform. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.
Limitation of Liability
Guidelines and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Platform.
Indemnity
Except where prohibited by law, by using this Platform you indemnify and hold harmless Guidelines and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Platform or your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of the State of New South Wales.
Dispute Resolution
Subject to any exceptions specified in these Terms and Conditions, if you and Guidelines are unable to resolve any dispute through informal discussion, then you and Guidelines agree to submit the issue first before a non-binding mediator and to an arbitrator in the event that mediation fails. The decision of the arbitrator will be final and binding. Any mediator or arbitrator must be a neutral party acceptable to both you and Guidelines. The costs of any mediation or arbitration will be paid by the unsuccessful party.
Notwithstanding any other provision in these Terms and Conditions, you and Guidelines agree that you both retain the right to bring an action in small claims court and to bring an action for injunctive relief or intellectual property infringement.
Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Platform and the way we expect users to behave on our Platform. We will notify users by email of changes to these Terms and Conditions or post a notice on our Platform.
Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:
support@guidelines.site
The Guidelines Company
81-83 Campbell St, Surry Hills, NSW, Australia 2010
You can also contact us through the contact form available on our Platform.